Africa has a very poor doctor-to-patient ratio. At very busy clinics, doctors could see 30+ patients per day—a heavy patient burden compared with developed countries—but productivity tools such as clinical automatic speech recognition (ASR) are lacking for these overworked clinicians. However, clinical ASR is mature, even ubiquitous, in developed nations, and clinician-reported performance of commercial clinical ASR systems is generally satisfactory. Furthermore, the recent performance of general domain ASR is approaching human accuracy. However, several gaps exist. Several publications have highlighted racial bias with speech-to-text algorithms and performance on minority accents lags significantly. To our knowledge, there is no publicly available research or benchmark on accented African clinical ASR, and speech data is non-existent for the majority of African accents. We release AfriSpeech, 200hrs of Pan-African English speech, 67,577 clips from 2,463 unique speakers across 120 indigenous accents from 13 countries for clinical and general domain ASR, a benchmark test set, with publicly available pre-trained models with SOTA performance on the AfriSpeech benchmark.

The bridging research between Human-Computer Interaction and Natural Language Processing is developing quickly these years. However, there is still a lack of formative guidelines to understand the human-machine interaction in the NLP loop. When researchers crossing the two fields talk about humans, they may imply a user or labor. Regarding a human as a user, the human is in control, and the machine is used as a tool to achieve the human’s goals. Considering a human as a laborer, the machine is in control, and the human is used as a resource to achieve the machine’s goals. Through a systematic literature review and thematic analysis, we present an interaction framework for understanding human-machine relationships in NLP. In the framework, we propose four types of human-machine interactions: Human-Teacher and Machine-Learner, Machine-Leading, Human-Leading, and Human-Machine Collaborators. Our analysis shows that the type of interaction is not fixed but can change across tasks as the relationship between the human and the machine develops. We also discuss the implications of this framework for the future of NLP and human-machine relationships.