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        <title>A User-Based Usability Assessment of Raw Machine Translated Technical Instructions</title>
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    <abstract>This paper reports on a project whose aims are to investigate the usability of raw machine translated technical support documentation for a commercial online file storage service. Following the ISO/TR 16982 definition of usability - goal completion, satisfaction, effectiveness, and efficiency - comparisons are drawn for all measures between the original user documentation written in English for a well-known online file storage service and raw machine translated output in four target languages: Spanish, French, German and Japanese. Using native speakers for each language, we found significant differences between the source and MT output for three out of the four measures: goal completion, efficiency and user satisfaction. This leads to a tentative conclusion that there is a difference in usability between well-formed content and raw machine translated content, and we suggest avenues for further work.</abstract>
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%0 Conference Proceedings
%T A User-Based Usability Assessment of Raw Machine Translated Technical Instructions
%A Doherty, Stephen
%A O’Brien, Sharon
%S Proceedings of the 10th Conference of the Association for Machine Translation in the Americas: Commercial MT User Program
%D 2012
%8 oct 28 nov 1
%I Association for Machine Translation in the Americas
%C San Diego, California, USA
%F doherty-obrien-2012-user
%X This paper reports on a project whose aims are to investigate the usability of raw machine translated technical support documentation for a commercial online file storage service. Following the ISO/TR 16982 definition of usability - goal completion, satisfaction, effectiveness, and efficiency - comparisons are drawn for all measures between the original user documentation written in English for a well-known online file storage service and raw machine translated output in four target languages: Spanish, French, German and Japanese. Using native speakers for each language, we found significant differences between the source and MT output for three out of the four measures: goal completion, efficiency and user satisfaction. This leads to a tentative conclusion that there is a difference in usability between well-formed content and raw machine translated content, and we suggest avenues for further work.
%U https://aclanthology.org/2012.amta-commercial.4

Markdown (Informal)

[A User-Based Usability Assessment of Raw Machine Translated Technical Instructions](https://aclanthology.org/2012.amta-commercial.4) (Doherty & O’Brien, AMTA 2012)

• A User-Based Usability Assessment of Raw Machine Translated Technical Instructions (Doherty & O’Brien, AMTA 2012)

ACL

• Stephen Doherty and Sharon O’Brien. 2012. A User-Based Usability Assessment of Raw Machine Translated Technical Instructions. In Proceedings of the 10th Conference of the Association for Machine Translation in the Americas: Commercial MT User Program, San Diego, California, USA. Association for Machine Translation in the Americas.