@inproceedings{favre-etal-2017-apprentissage,
    title = "Apprentissage d`agents conversationnels pour la gestion de relations clients (Training chatbots for customer relation management)",
    author = "Favre, Benoit  and
      Bechet, Frederic  and
      Damnati, G{\'e}raldine  and
      Charlet, Delphine",
    editor = "Eshkol-Taravella, Iris  and
      Antoine, Jean-Yves",
    booktitle = "Actes des 24{\`e}me Conf{\'e}rence sur le Traitement Automatique des Langues Naturelles. Volume 3 - D{\'e}monstrations",
    month = "6",
    year = "2017",
    address = "Orl{\'e}ans, France",
    publisher = "ATALA",
    url = "https://aclanthology.org/2017.jeptalnrecital-demo.5/",
    pages = "17--18",
    language = "fra"
}