@inproceedings{cervone-etal-2018-automatically,
    title = "Automatically Predicting User Ratings for Conversational Systems",
    author = "Cervone, Alessandra  and
      Gambi, Enrico  and
      Tortoreto, Giuliano  and
      Stepanov, Evgeny  and
      Riccardi, Giuseppe",
    editor = "Cabrio, Elena  and
      Mazzei, Alessandro  and
      Tamburini, Fabio",
    booktitle = "Proceedings of the Fifth Italian Conference on Computational Linguistics (CLiC-it 2018)",
    month = dec,
    year = "2018",
    address = "Turin, Italy",
    publisher = "CEUR Workshop Proceedings",
    url = "https://aclanthology.org/2018.clicit-1.19/",
    pages = "100--105",
    ISBN = "978-88-31978-41-5"
}