@inproceedings{chiriatti-etal-2019-makes,
    title = "What Makes a Review helpful? Predicting the Helpfulness of {I}talian {T}rip{A}dvisor Reviews",
    author = "Chiriatti, Giulia  and
      Brunato, Dominique  and
      Dell{'}Orletta, Felice  and
      Venturi, Giulia",
    editor = "Bernardi, Raffaella  and
      Navigli, Roberto  and
      Semeraro, Giovanni",
    booktitle = "Proceedings of the Sixth Italian Conference on Computational Linguistics (CLiC-it 2019)",
    month = nov,
    year = "2019",
    address = "Bari, Italy",
    publisher = "CEUR Workshop Proceedings",
    url = "https://aclanthology.org/2019.clicit-1.16/",
    pages = "92--97",
    ISBN = "979-1-280-13600-8"
}