A Real-World Human-Machine Interaction Platform in Insurance Industry Wei Tan author Chia-Hao Chang author Yang Mo author Lian-Xin Jiang author Gen Li author Xiao-Long Hou author Chu Chen author Yu-Sheng Huang author Meng-Yuan Huang author Jian-Ping Shen author 2019-10 text Proceedings of the 31st Conference on Computational Linguistics and Speech Processing (ROCLING 2019) Chen-Yu Chiag editor Min-Yuh Day editor Jen-Tzung Chien editor The Association for Computational Linguistics and Chinese Language Processing (ACLCLP) New Taipei City, Taiwan conference publication tan-etal-2019-real https://aclanthology.org/2019.rocling-1.10/ 2019-10 82 91