Dialog-based Help Desk through Automated Question Answering and Intent Detection

Antonio Uva; Pierluigi Roberti; Alessandro Moschitti

Dialog-based Help Desk through Automated Question Answering and Intent Detection

Antonio Uva, Pierluigi Roberti, Alessandro Moschitti

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Anthology ID:: 2020.clicit-1.72
Volume:: Proceedings of the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020)
Month:: March
Year:: 2020
Address:: Bologna, Italy
Editors:: Johanna Monti, Felice Dell'Orletta, Fabio Tamburini
Venue:: CLiC-it
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Publisher:: CEUR Workshop Proceedings
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Pages:: 465–471
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URL:: https://aclanthology.org/2020.clicit-1.72/
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Cite (ACL):: Antonio Uva, Pierluigi Roberti, and Alessandro Moschitti. 2020. Dialog-based Help Desk through Automated Question Answering and Intent Detection. In Proceedings of the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020), pages 465–471, Bologna, Italy. CEUR Workshop Proceedings.
Cite (Informal):: Dialog-based Help Desk through Automated Question Answering and Intent Detection (Uva et al., CLiC-it 2020)
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PDF:: https://aclanthology.org/2020.clicit-1.72.pdf

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@inproceedings{uva-etal-2020-dialog,
    title = "Dialog-based Help Desk through Automated Question Answering and Intent Detection",
    author = "Uva, Antonio  and
      Roberti, Pierluigi  and
      Moschitti, Alessandro",
    editor = "Monti, Johanna  and
      Dell'Orletta, Felice  and
      Tamburini, Fabio",
    booktitle = "Proceedings of the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020)",
    month = mar,
    year = "2020",
    address = "Bologna, Italy",
    publisher = "CEUR Workshop Proceedings",
    url = "https://aclanthology.org/2020.clicit-1.72/",
    pages = "465--471",
    ISBN = "979-12-80136-28-2"
}

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%0 Conference Proceedings
%T Dialog-based Help Desk through Automated Question Answering and Intent Detection
%A Uva, Antonio
%A Roberti, Pierluigi
%A Moschitti, Alessandro
%Y Monti, Johanna
%Y Dell’Orletta, Felice
%Y Tamburini, Fabio
%S Proceedings of the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020)
%D 2020
%8 March
%I CEUR Workshop Proceedings
%C Bologna, Italy
%@ 979-12-80136-28-2
%F uva-etal-2020-dialog
%U https://aclanthology.org/2020.clicit-1.72/
%P 465-471

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Markdown (Informal)

[Dialog-based Help Desk through Automated Question Answering and Intent Detection](https://aclanthology.org/2020.clicit-1.72/) (Uva et al., CLiC-it 2020)

Dialog-based Help Desk through Automated Question Answering and Intent Detection (Uva et al., CLiC-it 2020)

ACL

Antonio Uva, Pierluigi Roberti, and Alessandro Moschitti. 2020. Dialog-based Help Desk through Automated Question Answering and Intent Detection. In Proceedings of the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020), pages 465–471, Bologna, Italy. CEUR Workshop Proceedings.