Complaint Identification in Social Media with Transformer Networks Mali Jin author Nikolaos Aletras author 2020-12 text Proceedings of the 28th International Conference on Computational Linguistics Donia Scott editor Nuria Bel editor Chengqing Zong editor International Committee on Computational Linguistics Barcelona, Spain (Online) conference publication jin-aletras-2020-complaint 10.18653/v1/2020.coling-main.157 https://aclanthology.org/2020.coling-main.157/ 2020-12 1765 1771