Suggest me a movie for tonight: Leveraging Knowledge Graphs for Conversational Recommendation

Rajdeep Sarkar, Koustava Goswami, Mihael Arcan, John P. McCrae


Abstract
Conversational recommender systems focus on the task of suggesting products to users based on the conversation flow. Recently, the use of external knowledge in the form of knowledge graphs has shown to improve the performance in recommendation and dialogue systems. Information from knowledge graphs aids in enriching those systems by providing additional information such as closely related products and textual descriptions of the items. However, knowledge graphs are incomplete since they do not contain all factual information present on the web. Furthermore, when working on a specific domain, knowledge graphs in its entirety contribute towards extraneous information and noise. In this work, we study several subgraph construction methods and compare their performance across the recommendation task. We incorporate pre-trained embeddings from the subgraphs along with positional embeddings in our models. Extensive experiments show that our method has a relative improvement of at least 5.62% compared to the state-of-the-art on multiple metrics on the recommendation task.
Anthology ID:
2020.coling-main.369
Volume:
Proceedings of the 28th International Conference on Computational Linguistics
Month:
December
Year:
2020
Address:
Barcelona, Spain (Online)
Editors:
Donia Scott, Nuria Bel, Chengqing Zong
Venue:
COLING
SIG:
Publisher:
International Committee on Computational Linguistics
Note:
Pages:
4179–4189
Language:
URL:
https://aclanthology.org/2020.coling-main.369
DOI:
10.18653/v1/2020.coling-main.369
Bibkey:
Cite (ACL):
Rajdeep Sarkar, Koustava Goswami, Mihael Arcan, and John P. McCrae. 2020. Suggest me a movie for tonight: Leveraging Knowledge Graphs for Conversational Recommendation. In Proceedings of the 28th International Conference on Computational Linguistics, pages 4179–4189, Barcelona, Spain (Online). International Committee on Computational Linguistics.
Cite (Informal):
Suggest me a movie for tonight: Leveraging Knowledge Graphs for Conversational Recommendation (Sarkar et al., COLING 2020)
Copy Citation:
PDF:
https://aclanthology.org/2020.coling-main.369.pdf
Code
 rajbsk/kg-conv-rec
Data
DBpediaReDial