Few-Shot Learning for Opinion Summarization

Arthur Bražinskas, Mirella Lapata, Ivan Titov


Abstract
Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However, due to the high cost of summary production, datasets large enough for training supervised models are lacking. Instead, the task has been traditionally approached with extractive methods that learn to select text fragments in an unsupervised or weakly-supervised way. Recently, it has been shown that abstractive summaries, potentially more fluent and better at reflecting conflicting information, can also be produced in an unsupervised fashion. However, these models, not being exposed to actual summaries, fail to capture their essential properties. In this work, we show that even a handful of summaries is sufficient to bootstrap generation of the summary text with all expected properties, such as writing style, informativeness, fluency, and sentiment preservation. We start by training a conditional Transformer language model to generate a new product review given other available reviews of the product. The model is also conditioned on review properties that are directly related to summaries; the properties are derived from reviews with no manual effort. In the second stage, we fine-tune a plug-in module that learns to predict property values on a handful of summaries. This lets us switch the generator to the summarization mode. We show on Amazon and Yelp datasets that our approach substantially outperforms previous extractive and abstractive methods in automatic and human evaluation.
Anthology ID:
2020.emnlp-main.337
Volume:
Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP)
Month:
November
Year:
2020
Address:
Online
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
4119–4135
Language:
URL:
https://aclanthology.org/2020.emnlp-main.337
DOI:
10.18653/v1/2020.emnlp-main.337
Bibkey:
Copy Citation:
PDF:
https://aclanthology.org/2020.emnlp-main.337.pdf
Video:
 https://slideslive.com/38938830
Code
 abrazinskas/FewSum