A Multi-Persona Chatbot for Hotline Counselor Training Orianna Demasi author Yu Li author Zhou Yu author 2020-11 text Findings of the Association for Computational Linguistics: EMNLP 2020 Trevor Cohn editor Yulan He editor Yang Liu editor Association for Computational Linguistics Online conference publication demasi-etal-2020-multi 10.18653/v1/2020.findings-emnlp.324 https://aclanthology.org/2020.findings-emnlp.324/ 2020-11 3623 3636