Content Selection for Explanation Requests in Customer-Care Domain Luca Anselma author Mirko Di Lascio author Dario Mana author Alessandro Mazzei author Manuela Sanguinetti author 2020-11 text 2nd Workshop on Interactive Natural Language Technology for Explainable Artificial Intelligence Jose M Alonso editor Alejandro Catala editor Association for Computational Linguistics Dublin, Ireland conference publication anselma-etal-2020-content https://aclanthology.org/2020.nl4xai-1.3/ 2020-11 5 10