Assessing population-level symptoms of anxiety, depression, and suicide risk in real time using NLP applied to social media data

Alex Fine, Patrick Crutchley, Jenny Blase, Joshua Carroll, Glen Coppersmith


Abstract
Prevailing methods for assessing population-level mental health require costly collection of large samples of data through instruments such as surveys, and are thus slow to reflect current, rapidly changing social conditions. This constrains how easily population-level mental health data can be integrated into health and policy decision-making. Here, we demonstrate that natural language processing applied to publicly-available social media data can provide real-time estimates of psychological distress in the population (specifically, English-speaking Twitter users in the US). We examine population-level changes in linguistic correlates of mental health symptoms in response to the COVID-19 pandemic and to the killing of George Floyd. As a case study, we focus on social media data from healthcare providers, compared to a control sample. Our results provide a concrete demonstration of how the tools of computational social science can be applied to provide real-time or near-real-time insight into the impact of public events on mental health.
Anthology ID:
2020.nlpcss-1.6
Volume:
Proceedings of the Fourth Workshop on Natural Language Processing and Computational Social Science
Month:
November
Year:
2020
Address:
Online
Editors:
David Bamman, Dirk Hovy, David Jurgens, Brendan O'Connor, Svitlana Volkova
Venue:
NLP+CSS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
50–54
Language:
URL:
https://aclanthology.org/2020.nlpcss-1.6
DOI:
10.18653/v1/2020.nlpcss-1.6
Bibkey:
Cite (ACL):
Alex Fine, Patrick Crutchley, Jenny Blase, Joshua Carroll, and Glen Coppersmith. 2020. Assessing population-level symptoms of anxiety, depression, and suicide risk in real time using NLP applied to social media data. In Proceedings of the Fourth Workshop on Natural Language Processing and Computational Social Science, pages 50–54, Online. Association for Computational Linguistics.
Cite (Informal):
Assessing population-level symptoms of anxiety, depression, and suicide risk in real time using NLP applied to social media data (Fine et al., NLP+CSS 2020)
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PDF:
https://aclanthology.org/2020.nlpcss-1.6.pdf
Video:
 https://slideslive.com/38940624