@inproceedings{gros-etal-2021-r,
title = "The {R}-{U}-A-Robot Dataset: Helping Avoid Chatbot Deception by Detecting User Questions About Human or Non-Human Identity",
author = "Gros, David and
Li, Yu and
Yu, Zhou",
editor = "Zong, Chengqing and
Xia, Fei and
Li, Wenjie and
Navigli, Roberto",
booktitle = "Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers)",
month = aug,
year = "2021",
address = "Online",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.acl-long.544",
doi = "10.18653/v1/2021.acl-long.544",
pages = "6999--7013",
abstract = "Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and researchers might allow their systems to confirm its non-human identity. We collect over 2,500 phrasings related to the intent of {``}Are you a robot?{''}. This is paired with over 2,500 adversarially selected utterances where only confirming the system is non-human would be insufficient or disfluent. We compare classifiers to recognize the intent and discuss the precision/recall and model complexity tradeoffs. Such classifiers could be integrated into dialog systems to avoid undesired deception. We then explore how both a generative research model (Blender) as well as two deployed systems (Amazon Alexa, Google Assistant) handle this intent, finding that systems often fail to confirm their non-human identity. Finally, we try to understand what a good response to the intent would be, and conduct a user study to compare the important aspects when responding to this intent.",
}
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<abstract>Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and researchers might allow their systems to confirm its non-human identity. We collect over 2,500 phrasings related to the intent of “Are you a robot?”. This is paired with over 2,500 adversarially selected utterances where only confirming the system is non-human would be insufficient or disfluent. We compare classifiers to recognize the intent and discuss the precision/recall and model complexity tradeoffs. Such classifiers could be integrated into dialog systems to avoid undesired deception. We then explore how both a generative research model (Blender) as well as two deployed systems (Amazon Alexa, Google Assistant) handle this intent, finding that systems often fail to confirm their non-human identity. Finally, we try to understand what a good response to the intent would be, and conduct a user study to compare the important aspects when responding to this intent.</abstract>
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%0 Conference Proceedings
%T The R-U-A-Robot Dataset: Helping Avoid Chatbot Deception by Detecting User Questions About Human or Non-Human Identity
%A Gros, David
%A Li, Yu
%A Yu, Zhou
%Y Zong, Chengqing
%Y Xia, Fei
%Y Li, Wenjie
%Y Navigli, Roberto
%S Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers)
%D 2021
%8 August
%I Association for Computational Linguistics
%C Online
%F gros-etal-2021-r
%X Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and researchers might allow their systems to confirm its non-human identity. We collect over 2,500 phrasings related to the intent of “Are you a robot?”. This is paired with over 2,500 adversarially selected utterances where only confirming the system is non-human would be insufficient or disfluent. We compare classifiers to recognize the intent and discuss the precision/recall and model complexity tradeoffs. Such classifiers could be integrated into dialog systems to avoid undesired deception. We then explore how both a generative research model (Blender) as well as two deployed systems (Amazon Alexa, Google Assistant) handle this intent, finding that systems often fail to confirm their non-human identity. Finally, we try to understand what a good response to the intent would be, and conduct a user study to compare the important aspects when responding to this intent.
%R 10.18653/v1/2021.acl-long.544
%U https://aclanthology.org/2021.acl-long.544
%U https://doi.org/10.18653/v1/2021.acl-long.544
%P 6999-7013
Markdown (Informal)
[The R-U-A-Robot Dataset: Helping Avoid Chatbot Deception by Detecting User Questions About Human or Non-Human Identity](https://aclanthology.org/2021.acl-long.544) (Gros et al., ACL-IJCNLP 2021)
ACL