Can I Be of Further Assistance? Using Unstructured Knowledge Access to Improve Task-oriented Conversational Modeling Di Jin author Seokhwan Kim author Dilek Hakkani-Tur author 2021-08 text Proceedings of the 1st Workshop on Document-grounded Dialogue and Conversational Question Answering (DialDoc 2021) Song Feng editor Siva Reddy editor Malihe Alikhani editor He He editor Yangfeng Ji editor Mohit Iyyer editor Zhou Yu editor Association for Computational Linguistics Online conference publication jin-etal-2021-assistance 10.18653/v1/2021.dialdoc-1.16 https://aclanthology.org/2021.dialdoc-1.16/ 2021-08 119 127