@inproceedings{jang-etal-2021-bpm,
title = "{BPM}{\_}{MT}: Enhanced Backchannel Prediction Model using Multi-Task Learning",
author = "Jang, Jin Yea and
Kim, San and
Jung, Minyoung and
Shin, Saim and
Gweon, Gahgene",
editor = "Moens, Marie-Francine and
Huang, Xuanjing and
Specia, Lucia and
Yih, Scott Wen-tau",
booktitle = "Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing",
month = nov,
year = "2021",
address = "Online and Punta Cana, Dominican Republic",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.emnlp-main.277",
doi = "10.18653/v1/2021.emnlp-main.277",
pages = "3447--3452",
abstract = "Backchannel (BC), a short reaction signal of a listener to a speaker{'}s utterances, helps to improve the quality of the conversation. Several studies have been conducted to predict BC in conversation; however, the utilization of advanced natural language processing techniques using lexical information presented in the utterances of a speaker has been less considered. To address this limitation, we present a BC prediction model called BPM{\_}MT (Backchannel prediction model with multitask learning), which utilizes KoBERT, a pre-trained language model. The BPM{\_}MT simultaneously carries out two tasks at learning: 1) BC category prediction using acoustic and lexical features, and 2) sentiment score prediction based on sentiment cues. BPM{\_}MT exhibited 14.24{\%} performance improvement compared to the existing baseline in the four BC categories: continuer, understanding, empathic response, and No BC. In particular, for empathic response category, a performance improvement of 17.14{\%} was achieved.",
}
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<abstract>Backchannel (BC), a short reaction signal of a listener to a speaker’s utterances, helps to improve the quality of the conversation. Several studies have been conducted to predict BC in conversation; however, the utilization of advanced natural language processing techniques using lexical information presented in the utterances of a speaker has been less considered. To address this limitation, we present a BC prediction model called BPM_MT (Backchannel prediction model with multitask learning), which utilizes KoBERT, a pre-trained language model. The BPM_MT simultaneously carries out two tasks at learning: 1) BC category prediction using acoustic and lexical features, and 2) sentiment score prediction based on sentiment cues. BPM_MT exhibited 14.24% performance improvement compared to the existing baseline in the four BC categories: continuer, understanding, empathic response, and No BC. In particular, for empathic response category, a performance improvement of 17.14% was achieved.</abstract>
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%0 Conference Proceedings
%T BPM_MT: Enhanced Backchannel Prediction Model using Multi-Task Learning
%A Jang, Jin Yea
%A Kim, San
%A Jung, Minyoung
%A Shin, Saim
%A Gweon, Gahgene
%Y Moens, Marie-Francine
%Y Huang, Xuanjing
%Y Specia, Lucia
%Y Yih, Scott Wen-tau
%S Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing
%D 2021
%8 November
%I Association for Computational Linguistics
%C Online and Punta Cana, Dominican Republic
%F jang-etal-2021-bpm
%X Backchannel (BC), a short reaction signal of a listener to a speaker’s utterances, helps to improve the quality of the conversation. Several studies have been conducted to predict BC in conversation; however, the utilization of advanced natural language processing techniques using lexical information presented in the utterances of a speaker has been less considered. To address this limitation, we present a BC prediction model called BPM_MT (Backchannel prediction model with multitask learning), which utilizes KoBERT, a pre-trained language model. The BPM_MT simultaneously carries out two tasks at learning: 1) BC category prediction using acoustic and lexical features, and 2) sentiment score prediction based on sentiment cues. BPM_MT exhibited 14.24% performance improvement compared to the existing baseline in the four BC categories: continuer, understanding, empathic response, and No BC. In particular, for empathic response category, a performance improvement of 17.14% was achieved.
%R 10.18653/v1/2021.emnlp-main.277
%U https://aclanthology.org/2021.emnlp-main.277
%U https://doi.org/10.18653/v1/2021.emnlp-main.277
%P 3447-3452
Markdown (Informal)
[BPM_MT: Enhanced Backchannel Prediction Model using Multi-Task Learning](https://aclanthology.org/2021.emnlp-main.277) (Jang et al., EMNLP 2021)
ACL