CSDS: A Fine-Grained Chinese Dataset for Customer Service Dialogue Summarization Haitao Lin author Liqun Ma author Junnan Zhu author Lu Xiang author Yu Zhou author Jiajun Zhang author Chengqing Zong author 2021-11 text Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing Marie-Francine Moens editor Xuanjing Huang editor Lucia Specia editor Scott Wen-tau Yih editor Association for Computational Linguistics Online and Punta Cana, Dominican Republic conference publication lin-etal-2021-csds 10.18653/v1/2021.emnlp-main.365 https://aclanthology.org/2021.emnlp-main.365/ 2021-11 4436 4451