A Scalable Framework for Learning From Implicit User Feedback to Improve Natural Language Understanding in Large-Scale Conversational AI Systems Sunghyun Park author Han Li author Ameen Patel author Sidharth Mudgal author Sungjin Lee author Young-Bum Kim author Spyros Matsoukas author Ruhi Sarikaya author 2021-11 text Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing Marie-Francine Moens editor Xuanjing Huang editor Lucia Specia editor Scott Wen-tau Yih editor Association for Computational Linguistics Online and Punta Cana, Dominican Republic conference publication park-etal-2021-scalable 10.18653/v1/2021.emnlp-main.489 https://aclanthology.org/2021.emnlp-main.489/ 2021-11 6054 6063