TWEETSUMM - A Dialog Summarization Dataset for Customer Service Guy Feigenblat author Chulaka Gunasekara author Benjamin Sznajder author Sachindra Joshi author David Konopnicki author Ranit Aharonov author 2021-11 text Findings of the Association for Computational Linguistics: EMNLP 2021 Marie-Francine Moens editor Xuanjing Huang editor Lucia Specia editor Scott Wen-tau Yih editor Association for Computational Linguistics Punta Cana, Dominican Republic conference publication feigenblat-etal-2021-tweetsumm-dialog 10.18653/v1/2021.findings-emnlp.24 https://aclanthology.org/2021.findings-emnlp.24/ 2021-11 245 260