KERS: A Knowledge-Enhanced Framework for Recommendation Dialog Systems with Multiple Subgoals Jun Zhang author Yan Yang author Chencai Chen author Liang He author Zhou Yu author 2021-11 text Findings of the Association for Computational Linguistics: EMNLP 2021 Marie-Francine Moens editor Xuanjing Huang editor Lucia Specia editor Scott Wen-tau Yih editor Association for Computational Linguistics Punta Cana, Dominican Republic conference publication zhang-etal-2021-kers-knowledge 10.18653/v1/2021.findings-emnlp.94 https://aclanthology.org/2021.findings-emnlp.94/ 2021-11 1092 1101