@inproceedings{markl-lai-2021-context,
title = "Context-sensitive evaluation of automatic speech recognition: considering user experience {\&} language variation",
author = "Markl, Nina and
Lai, Catherine",
editor = "Blodgett, Su Lin and
Madaio, Michael and
O'Connor, Brendan and
Wallach, Hanna and
Yang, Qian",
booktitle = "Proceedings of the First Workshop on Bridging Human{--}Computer Interaction and Natural Language Processing",
month = apr,
year = "2021",
address = "Online",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.hcinlp-1.6/",
pages = "34--40",
abstract = "Commercial Automatic Speech Recognition (ASR) systems tend to show systemic predictive bias for marginalised speaker/user groups. We highlight the need for an interdisciplinary and context-sensitive approach to documenting this bias incorporating perspectives and methods from sociolinguistics, speech {\&} language technology and human-computer interaction in the context of a case study. We argue evaluation of ASR systems should be disaggregated by speaker group, include qualitative error analysis, and consider user experience in a broader sociolinguistic and social context."
}
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<abstract>Commercial Automatic Speech Recognition (ASR) systems tend to show systemic predictive bias for marginalised speaker/user groups. We highlight the need for an interdisciplinary and context-sensitive approach to documenting this bias incorporating perspectives and methods from sociolinguistics, speech & language technology and human-computer interaction in the context of a case study. We argue evaluation of ASR systems should be disaggregated by speaker group, include qualitative error analysis, and consider user experience in a broader sociolinguistic and social context.</abstract>
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%0 Conference Proceedings
%T Context-sensitive evaluation of automatic speech recognition: considering user experience & language variation
%A Markl, Nina
%A Lai, Catherine
%Y Blodgett, Su Lin
%Y Madaio, Michael
%Y O’Connor, Brendan
%Y Wallach, Hanna
%Y Yang, Qian
%S Proceedings of the First Workshop on Bridging Human–Computer Interaction and Natural Language Processing
%D 2021
%8 April
%I Association for Computational Linguistics
%C Online
%F markl-lai-2021-context
%X Commercial Automatic Speech Recognition (ASR) systems tend to show systemic predictive bias for marginalised speaker/user groups. We highlight the need for an interdisciplinary and context-sensitive approach to documenting this bias incorporating perspectives and methods from sociolinguistics, speech & language technology and human-computer interaction in the context of a case study. We argue evaluation of ASR systems should be disaggregated by speaker group, include qualitative error analysis, and consider user experience in a broader sociolinguistic and social context.
%U https://aclanthology.org/2021.hcinlp-1.6/
%P 34-40
Markdown (Informal)
[Context-sensitive evaluation of automatic speech recognition: considering user experience & language variation](https://aclanthology.org/2021.hcinlp-1.6/) (Markl & Lai, HCINLP 2021)
ACL