@inproceedings{higashinaka-etal-2021-integrated,
    title = "Integrated taxonomy of errors in chat-oriented dialogue systems",
    author = "Higashinaka, Ryuichiro  and
      Araki, Masahiro  and
      Tsukahara, Hiroshi  and
      Mizukami, Masahiro",
    editor = "Li, Haizhou  and
      Levow, Gina-Anne  and
      Yu, Zhou  and
      Gupta, Chitralekha  and
      Sisman, Berrak  and
      Cai, Siqi  and
      Vandyke, David  and
      Dethlefs, Nina  and
      Wu, Yan  and
      Li, Junyi Jessy",
    booktitle = "Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue",
    month = jul,
    year = "2021",
    address = "Singapore and Online",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2021.sigdial-1.10/",
    doi = "10.18653/v1/2021.sigdial-1.10",
    pages = "89--98"
}