@inproceedings{higashinaka-etal-2021-integrated,
title = "Integrated taxonomy of errors in chat-oriented dialogue systems",
author = "Higashinaka, Ryuichiro and
Araki, Masahiro and
Tsukahara, Hiroshi and
Mizukami, Masahiro",
editor = "Li, Haizhou and
Levow, Gina-Anne and
Yu, Zhou and
Gupta, Chitralekha and
Sisman, Berrak and
Cai, Siqi and
Vandyke, David and
Dethlefs, Nina and
Wu, Yan and
Li, Junyi Jessy",
booktitle = "Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue",
month = jul,
year = "2021",
address = "Singapore and Online",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.sigdial-1.10",
doi = "10.18653/v1/2021.sigdial-1.10",
pages = "89--98",
abstract = "This paper proposes a taxonomy of errors in chat-oriented dialogue systems. Previously, two taxonomies were proposed; one is theory-driven and the other data-driven. The former suffers from the fact that dialogue theories for human conversation are often not appropriate for categorizing errors made by chat-oriented dialogue systems. The latter has limitations in that it can only cope with errors of systems for which we have data. This paper integrates these two taxonomies to create a comprehensive taxonomy of errors in chat-oriented dialogue systems. We found that, with our integrated taxonomy, errors can be reliably annotated with a higher Fleiss{'} kappa compared with the previously proposed taxonomies.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="higashinaka-etal-2021-integrated">
<titleInfo>
<title>Integrated taxonomy of errors in chat-oriented dialogue systems</title>
</titleInfo>
<name type="personal">
<namePart type="given">Ryuichiro</namePart>
<namePart type="family">Higashinaka</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Masahiro</namePart>
<namePart type="family">Araki</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hiroshi</namePart>
<namePart type="family">Tsukahara</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Masahiro</namePart>
<namePart type="family">Mizukami</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2021-07</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue</title>
</titleInfo>
<name type="personal">
<namePart type="given">Haizhou</namePart>
<namePart type="family">Li</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Gina-Anne</namePart>
<namePart type="family">Levow</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Zhou</namePart>
<namePart type="family">Yu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Chitralekha</namePart>
<namePart type="family">Gupta</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Berrak</namePart>
<namePart type="family">Sisman</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Siqi</namePart>
<namePart type="family">Cai</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Vandyke</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Nina</namePart>
<namePart type="family">Dethlefs</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yan</namePart>
<namePart type="family">Wu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Junyi</namePart>
<namePart type="given">Jessy</namePart>
<namePart type="family">Li</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">Singapore and Online</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>This paper proposes a taxonomy of errors in chat-oriented dialogue systems. Previously, two taxonomies were proposed; one is theory-driven and the other data-driven. The former suffers from the fact that dialogue theories for human conversation are often not appropriate for categorizing errors made by chat-oriented dialogue systems. The latter has limitations in that it can only cope with errors of systems for which we have data. This paper integrates these two taxonomies to create a comprehensive taxonomy of errors in chat-oriented dialogue systems. We found that, with our integrated taxonomy, errors can be reliably annotated with a higher Fleiss’ kappa compared with the previously proposed taxonomies.</abstract>
<identifier type="citekey">higashinaka-etal-2021-integrated</identifier>
<identifier type="doi">10.18653/v1/2021.sigdial-1.10</identifier>
<location>
<url>https://aclanthology.org/2021.sigdial-1.10</url>
</location>
<part>
<date>2021-07</date>
<extent unit="page">
<start>89</start>
<end>98</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Integrated taxonomy of errors in chat-oriented dialogue systems
%A Higashinaka, Ryuichiro
%A Araki, Masahiro
%A Tsukahara, Hiroshi
%A Mizukami, Masahiro
%Y Li, Haizhou
%Y Levow, Gina-Anne
%Y Yu, Zhou
%Y Gupta, Chitralekha
%Y Sisman, Berrak
%Y Cai, Siqi
%Y Vandyke, David
%Y Dethlefs, Nina
%Y Wu, Yan
%Y Li, Junyi Jessy
%S Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue
%D 2021
%8 July
%I Association for Computational Linguistics
%C Singapore and Online
%F higashinaka-etal-2021-integrated
%X This paper proposes a taxonomy of errors in chat-oriented dialogue systems. Previously, two taxonomies were proposed; one is theory-driven and the other data-driven. The former suffers from the fact that dialogue theories for human conversation are often not appropriate for categorizing errors made by chat-oriented dialogue systems. The latter has limitations in that it can only cope with errors of systems for which we have data. This paper integrates these two taxonomies to create a comprehensive taxonomy of errors in chat-oriented dialogue systems. We found that, with our integrated taxonomy, errors can be reliably annotated with a higher Fleiss’ kappa compared with the previously proposed taxonomies.
%R 10.18653/v1/2021.sigdial-1.10
%U https://aclanthology.org/2021.sigdial-1.10
%U https://doi.org/10.18653/v1/2021.sigdial-1.10
%P 89-98
Markdown (Informal)
[Integrated taxonomy of errors in chat-oriented dialogue systems](https://aclanthology.org/2021.sigdial-1.10) (Higashinaka et al., SIGDIAL 2021)
ACL
- Ryuichiro Higashinaka, Masahiro Araki, Hiroshi Tsukahara, and Masahiro Mizukami. 2021. Integrated taxonomy of errors in chat-oriented dialogue systems. In Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 89–98, Singapore and Online. Association for Computational Linguistics.