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            <namePart type="given">Eduardo</namePart>
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%0 Conference Proceedings
%T Augmenting Customer Support with an NLP-based Receptionist
%A Barbosa, Andre
%A Godoy, Alan
%Y Ruiz, Evandro Eduardo Seron
%Y Torrent, Tiago Timponi
%S Proceedings of the 13th Brazilian Symposium in Information and Human Language Technology
%D 2021
%8 November
%I Association for Computational Linguistics
%C Porto Alegre, Brazil
%F barbosa-godoy-2021-augmenting
%U https://aclanthology.org/2021.stil-1.15/
%P 133-142

Markdown (Informal)

[Augmenting Customer Support with an NLP-based Receptionist](https://aclanthology.org/2021.stil-1.15/) (Barbosa & Godoy, STIL 2021)

• Augmenting Customer Support with an NLP-based Receptionist (Barbosa & Godoy, STIL 2021)

ACL

• Andre Barbosa and Alan Godoy. 2021. Augmenting Customer Support with an NLP-based Receptionist. In Proceedings of the 13th Brazilian Symposium in Information and Human Language Technology, pages 133–142, Porto Alegre, Brazil. Association for Computational Linguistics.