Semantic Content Prediction for Generating Interviewing Dialogues to Elicit Users’ Food Preferences

Jie Zeng, Tatsuya Sakato, Yukiko Nakano


Abstract
Dialogue systems that aim to acquire user models through interactions with users need to have interviewing functionality. In this study, we propose a method to generate interview dialogues to build a dialogue system that acquires user preferences for food. First, we collected 118 text-based dialogues between the interviewer and customer and annotated the communicative function and semantic content of the utterances. Next, using the corpus as training data, we created a classification model for the communicative function of the interviewer’s next utterance and a generative model that predicts the semantic content of the utterance based on the dialogue history. By representing semantic content as a sequence of tokens, we evaluated the semantic content prediction model using BLEU. The results demonstrated that the semantic content produced by the proposed method was closer to the ground truth than the semantic content transformed from the output text generated by the retrieval model and GPT-2. Further, we present some examples of dialogue generation by applying model outputs to template-based sentence generation.
Anthology ID:
2022.cai-1.7
Volume:
Proceedings of the Second Workshop on When Creative AI Meets Conversational AI
Month:
October
Year:
2022
Address:
Gyeongju, Republic of Korea
Editors:
Xianchao Wu, Peiying Ruan, Sheng Li, Yi Dong
Venue:
CAI
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
48–58
Language:
URL:
https://aclanthology.org/2022.cai-1.7
DOI:
Bibkey:
Cite (ACL):
Jie Zeng, Tatsuya Sakato, and Yukiko Nakano. 2022. Semantic Content Prediction for Generating Interviewing Dialogues to Elicit Users’ Food Preferences. In Proceedings of the Second Workshop on When Creative AI Meets Conversational AI, pages 48–58, Gyeongju, Republic of Korea. Association for Computational Linguistics.
Cite (Informal):
Semantic Content Prediction for Generating Interviewing Dialogues to Elicit Users’ Food Preferences (Zeng et al., CAI 2022)
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PDF:
https://aclanthology.org/2022.cai-1.7.pdf