Agent and User-Generated Content and its Impact on Customer Support MT Madalena Gonçalves author Marianna Buchicchio author Craig Stewart author Helena Moniz author Alon Lavie author 2022-06 text Proceedings of the 23rd Annual Conference of the European Association for Machine Translation Helena Moniz editor Lieve Macken editor Andrew Rufener editor Loïc Barrault editor Marta R Costa-jussà editor Christophe Declercq editor Maarit Koponen editor Ellie Kemp editor Spyridon Pilos editor Mikel L Forcada editor Carolina Scarton editor Joachim Van den Bogaert editor Joke Daems editor Arda Tezcan editor Bram Vanroy editor Margot Fonteyne editor European Association for Machine Translation Ghent, Belgium conference publication goncalves-etal-2022-agent https://aclanthology.org/2022.eamt-1.23/ 2022-06 201 210