Abstract
We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages.- Anthology ID:
- 2022.eamt-1.32
- Volume:
- Proceedings of the 23rd Annual Conference of the European Association for Machine Translation
- Month:
- June
- Year:
- 2022
- Address:
- Ghent, Belgium
- Editors:
- Helena Moniz, Lieve Macken, Andrew Rufener, Loïc Barrault, Marta R. Costa-jussà, Christophe Declercq, Maarit Koponen, Ellie Kemp, Spyridon Pilos, Mikel L. Forcada, Carolina Scarton, Joachim Van den Bogaert, Joke Daems, Arda Tezcan, Bram Vanroy, Margot Fonteyne
- Venue:
- EAMT
- SIG:
- Publisher:
- European Association for Machine Translation
- Note:
- Pages:
- 285–286
- Language:
- URL:
- https://aclanthology.org/2022.eamt-1.32
- DOI:
- Bibkey:
- Cite (ACL):
- Diego Bartolome and Chris Jacob. 2022. Language I/O Solution for Multilingual Customer Support. In Proceedings of the 23rd Annual Conference of the European Association for Machine Translation, pages 285–286, Ghent, Belgium. European Association for Machine Translation.
- Cite (Informal):
- Language I/O Solution for Multilingual Customer Support (Bartolome & Jacob, EAMT 2022)
- Copy Citation:
- PDF:
- https://aclanthology.org/2022.eamt-1.32.pdf
Export citation
@inproceedings{bartolome-jacob-2022-language,
title = "Language {I}/{O} Solution for Multilingual Customer Support",
author = "Bartolome, Diego and
Jacob, Chris",
editor = {Moniz, Helena and
Macken, Lieve and
Rufener, Andrew and
Barrault, Lo{\"\i}c and
Costa-juss{\`a}, Marta R. and
Declercq, Christophe and
Koponen, Maarit and
Kemp, Ellie and
Pilos, Spyridon and
Forcada, Mikel L. and
Scarton, Carolina and
Van den Bogaert, Joachim and
Daems, Joke and
Tezcan, Arda and
Vanroy, Bram and
Fonteyne, Margot},
booktitle = "Proceedings of the 23rd Annual Conference of the European Association for Machine Translation",
month = jun,
year = "2022",
address = "Ghent, Belgium",
publisher = "European Association for Machine Translation",
url = "https://aclanthology.org/2022.eamt-1.32",
pages = "285--286",
abstract = "We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages.",
}
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<abstract>We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages.</abstract>
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%0 Conference Proceedings %T Language I/O Solution for Multilingual Customer Support %A Bartolome, Diego %A Jacob, Chris %Y Moniz, Helena %Y Macken, Lieve %Y Rufener, Andrew %Y Barrault, Loïc %Y Costa-jussà, Marta R. %Y Declercq, Christophe %Y Koponen, Maarit %Y Kemp, Ellie %Y Pilos, Spyridon %Y Forcada, Mikel L. %Y Scarton, Carolina %Y Van den Bogaert, Joachim %Y Daems, Joke %Y Tezcan, Arda %Y Vanroy, Bram %Y Fonteyne, Margot %S Proceedings of the 23rd Annual Conference of the European Association for Machine Translation %D 2022 %8 June %I European Association for Machine Translation %C Ghent, Belgium %F bartolome-jacob-2022-language %X We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages. %U https://aclanthology.org/2022.eamt-1.32 %P 285-286
Markdown (Informal)
[Language I/O Solution for Multilingual Customer Support](https://aclanthology.org/2022.eamt-1.32) (Bartolome & Jacob, EAMT 2022)
- Language I/O Solution for Multilingual Customer Support (Bartolome & Jacob, EAMT 2022)
ACL
- Diego Bartolome and Chris Jacob. 2022. Language I/O Solution for Multilingual Customer Support. In Proceedings of the 23rd Annual Conference of the European Association for Machine Translation, pages 285–286, Ghent, Belgium. European Association for Machine Translation.