Narrate Dialogues for Better Summarization

Ruochen Xu, Chenguang Zhu, Michael Zeng


Abstract
Dialogue summarization models aim to generate a concise and accurate summary for multi-party dialogue. The complexity of dialogue, including coreference, dialogue acts, and inter-speaker interactions bring unique challenges to dialogue summarization. Most recent neural models achieve state-of-art performance following the pretrain-then-finetune recipe, where the large-scale language model (LLM) is pretrained on large-scale single-speaker written text, but later finetuned on multi-speaker dialogue text. To mitigate the gap between pretraining and finetuning, we propose several approaches to convert the dialogue into a third-person narrative style and show that the narration serves as a valuable annotation for LLMs. Empirical results on three benchmark datasets show our simple approach achieves higher scores on the ROUGE and a factual correctness metric.
Anthology ID:
2022.findings-emnlp.261
Volume:
Findings of the Association for Computational Linguistics: EMNLP 2022
Month:
December
Year:
2022
Address:
Abu Dhabi, United Arab Emirates
Editors:
Yoav Goldberg, Zornitsa Kozareva, Yue Zhang
Venue:
Findings
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
3565–3575
Language:
URL:
https://aclanthology.org/2022.findings-emnlp.261
DOI:
10.18653/v1/2022.findings-emnlp.261
Bibkey:
Cite (ACL):
Ruochen Xu, Chenguang Zhu, and Michael Zeng. 2022. Narrate Dialogues for Better Summarization. In Findings of the Association for Computational Linguistics: EMNLP 2022, pages 3565–3575, Abu Dhabi, United Arab Emirates. Association for Computational Linguistics.
Cite (Informal):
Narrate Dialogues for Better Summarization (Xu et al., Findings 2022)
Copy Citation:
PDF:
https://aclanthology.org/2022.findings-emnlp.261.pdf