@inproceedings{manzoor-etal-2022-status,
title = "Status Biases in Deliberation Online: Evidence from a Randomized Experiment on {C}hange{M}y{V}iew",
author = "Manzoor, Emaad and
Jo, Yohan and
Montgomery, Alan",
editor = "Goldberg, Yoav and
Kozareva, Zornitsa and
Zhang, Yue",
booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2022",
month = dec,
year = "2022",
address = "Abu Dhabi, United Arab Emirates",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2022.findings-emnlp.474",
doi = "10.18653/v1/2022.findings-emnlp.474",
pages = "6351--6363",
abstract = "Status is widely used to incentivize user engagement online. However, visible status indicators could inadvertently bias online deliberation to favor high-status users. In this work, we design and deploy a randomized experiment on the ChangeMyView platform to quantify status biases in deliberation online. We find strong evidence of status bias: hiding status on ChangeMyView increases the persuasion rate of moderate-status users by 84{\%} and decreases the persuasion rate of high-status users by 41{\%} relative to the control group. We also find that the persuasive power of status is moderated by verbosity, suggesting that status is used as an information-processing heuristic under cognitive load. Finally, we find that a user{'}s status influences the argumentation behavior of other users they interact with in a manner that disadvantages low and moderate-status users.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="manzoor-etal-2022-status">
<titleInfo>
<title>Status Biases in Deliberation Online: Evidence from a Randomized Experiment on ChangeMyView</title>
</titleInfo>
<name type="personal">
<namePart type="given">Emaad</namePart>
<namePart type="family">Manzoor</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yohan</namePart>
<namePart type="family">Jo</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Alan</namePart>
<namePart type="family">Montgomery</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2022-12</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Findings of the Association for Computational Linguistics: EMNLP 2022</title>
</titleInfo>
<name type="personal">
<namePart type="given">Yoav</namePart>
<namePart type="family">Goldberg</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Zornitsa</namePart>
<namePart type="family">Kozareva</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yue</namePart>
<namePart type="family">Zhang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">Abu Dhabi, United Arab Emirates</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>Status is widely used to incentivize user engagement online. However, visible status indicators could inadvertently bias online deliberation to favor high-status users. In this work, we design and deploy a randomized experiment on the ChangeMyView platform to quantify status biases in deliberation online. We find strong evidence of status bias: hiding status on ChangeMyView increases the persuasion rate of moderate-status users by 84% and decreases the persuasion rate of high-status users by 41% relative to the control group. We also find that the persuasive power of status is moderated by verbosity, suggesting that status is used as an information-processing heuristic under cognitive load. Finally, we find that a user’s status influences the argumentation behavior of other users they interact with in a manner that disadvantages low and moderate-status users.</abstract>
<identifier type="citekey">manzoor-etal-2022-status</identifier>
<identifier type="doi">10.18653/v1/2022.findings-emnlp.474</identifier>
<location>
<url>https://aclanthology.org/2022.findings-emnlp.474</url>
</location>
<part>
<date>2022-12</date>
<extent unit="page">
<start>6351</start>
<end>6363</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Status Biases in Deliberation Online: Evidence from a Randomized Experiment on ChangeMyView
%A Manzoor, Emaad
%A Jo, Yohan
%A Montgomery, Alan
%Y Goldberg, Yoav
%Y Kozareva, Zornitsa
%Y Zhang, Yue
%S Findings of the Association for Computational Linguistics: EMNLP 2022
%D 2022
%8 December
%I Association for Computational Linguistics
%C Abu Dhabi, United Arab Emirates
%F manzoor-etal-2022-status
%X Status is widely used to incentivize user engagement online. However, visible status indicators could inadvertently bias online deliberation to favor high-status users. In this work, we design and deploy a randomized experiment on the ChangeMyView platform to quantify status biases in deliberation online. We find strong evidence of status bias: hiding status on ChangeMyView increases the persuasion rate of moderate-status users by 84% and decreases the persuasion rate of high-status users by 41% relative to the control group. We also find that the persuasive power of status is moderated by verbosity, suggesting that status is used as an information-processing heuristic under cognitive load. Finally, we find that a user’s status influences the argumentation behavior of other users they interact with in a manner that disadvantages low and moderate-status users.
%R 10.18653/v1/2022.findings-emnlp.474
%U https://aclanthology.org/2022.findings-emnlp.474
%U https://doi.org/10.18653/v1/2022.findings-emnlp.474
%P 6351-6363
Markdown (Informal)
[Status Biases in Deliberation Online: Evidence from a Randomized Experiment on ChangeMyView](https://aclanthology.org/2022.findings-emnlp.474) (Manzoor et al., Findings 2022)
ACL