@inproceedings{chen-etal-2022-ketod,
title = "{KETOD}: Knowledge-Enriched Task-Oriented Dialogue",
author = "Chen, Zhiyu and
Liu, Bing and
Moon, Seungwhan and
Sankar, Chinnadhurai and
Crook, Paul and
Wang, William Yang",
editor = "Carpuat, Marine and
de Marneffe, Marie-Catherine and
Meza Ruiz, Ivan Vladimir",
booktitle = "Findings of the Association for Computational Linguistics: NAACL 2022",
month = jul,
year = "2022",
address = "Seattle, United States",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2022.findings-naacl.197",
doi = "10.18653/v1/2022.findings-naacl.197",
pages = "2581--2593",
abstract = "Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a dialogue system that conducts both types of conversations effectively. In this work, we investigate how task-oriented dialogue and knowledge-grounded chit-chat can be effectively integrated into a single model. To this end, we create a new dataset, KETOD (Knowledge-Enriched Task-Oriented Dialogue), where we naturally enrich task-oriented dialogues with chit-chat based on relevant entity knowledge. We also propose two new models, SimpleToDPlus and Combiner, for the proposed task. Experimental results on both automatic and human evaluations show that the proposed methods can significantly improve the performance in knowledge-enriched response generation while maintaining a competitive task-oriented dialog performance. We believe our new dataset will be a valuable resource for future studies. Our dataset and code are publicly available at \url{https://github.com/facebookresearch/ketod}.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="chen-etal-2022-ketod">
<titleInfo>
<title>KETOD: Knowledge-Enriched Task-Oriented Dialogue</title>
</titleInfo>
<name type="personal">
<namePart type="given">Zhiyu</namePart>
<namePart type="family">Chen</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Bing</namePart>
<namePart type="family">Liu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Seungwhan</namePart>
<namePart type="family">Moon</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Chinnadhurai</namePart>
<namePart type="family">Sankar</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Paul</namePart>
<namePart type="family">Crook</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">William</namePart>
<namePart type="given">Yang</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2022-07</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Findings of the Association for Computational Linguistics: NAACL 2022</title>
</titleInfo>
<name type="personal">
<namePart type="given">Marine</namePart>
<namePart type="family">Carpuat</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Marie-Catherine</namePart>
<namePart type="family">de Marneffe</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Ivan</namePart>
<namePart type="given">Vladimir</namePart>
<namePart type="family">Meza Ruiz</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>Association for Computational Linguistics</publisher>
<place>
<placeTerm type="text">Seattle, United States</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a dialogue system that conducts both types of conversations effectively. In this work, we investigate how task-oriented dialogue and knowledge-grounded chit-chat can be effectively integrated into a single model. To this end, we create a new dataset, KETOD (Knowledge-Enriched Task-Oriented Dialogue), where we naturally enrich task-oriented dialogues with chit-chat based on relevant entity knowledge. We also propose two new models, SimpleToDPlus and Combiner, for the proposed task. Experimental results on both automatic and human evaluations show that the proposed methods can significantly improve the performance in knowledge-enriched response generation while maintaining a competitive task-oriented dialog performance. We believe our new dataset will be a valuable resource for future studies. Our dataset and code are publicly available at https://github.com/facebookresearch/ketod.</abstract>
<identifier type="citekey">chen-etal-2022-ketod</identifier>
<identifier type="doi">10.18653/v1/2022.findings-naacl.197</identifier>
<location>
<url>https://aclanthology.org/2022.findings-naacl.197</url>
</location>
<part>
<date>2022-07</date>
<extent unit="page">
<start>2581</start>
<end>2593</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T KETOD: Knowledge-Enriched Task-Oriented Dialogue
%A Chen, Zhiyu
%A Liu, Bing
%A Moon, Seungwhan
%A Sankar, Chinnadhurai
%A Crook, Paul
%A Wang, William Yang
%Y Carpuat, Marine
%Y de Marneffe, Marie-Catherine
%Y Meza Ruiz, Ivan Vladimir
%S Findings of the Association for Computational Linguistics: NAACL 2022
%D 2022
%8 July
%I Association for Computational Linguistics
%C Seattle, United States
%F chen-etal-2022-ketod
%X Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a dialogue system that conducts both types of conversations effectively. In this work, we investigate how task-oriented dialogue and knowledge-grounded chit-chat can be effectively integrated into a single model. To this end, we create a new dataset, KETOD (Knowledge-Enriched Task-Oriented Dialogue), where we naturally enrich task-oriented dialogues with chit-chat based on relevant entity knowledge. We also propose two new models, SimpleToDPlus and Combiner, for the proposed task. Experimental results on both automatic and human evaluations show that the proposed methods can significantly improve the performance in knowledge-enriched response generation while maintaining a competitive task-oriented dialog performance. We believe our new dataset will be a valuable resource for future studies. Our dataset and code are publicly available at https://github.com/facebookresearch/ketod.
%R 10.18653/v1/2022.findings-naacl.197
%U https://aclanthology.org/2022.findings-naacl.197
%U https://doi.org/10.18653/v1/2022.findings-naacl.197
%P 2581-2593
Markdown (Informal)
[KETOD: Knowledge-Enriched Task-Oriented Dialogue](https://aclanthology.org/2022.findings-naacl.197) (Chen et al., Findings 2022)
ACL
- Zhiyu Chen, Bing Liu, Seungwhan Moon, Chinnadhurai Sankar, Paul Crook, and William Yang Wang. 2022. KETOD: Knowledge-Enriched Task-Oriented Dialogue. In Findings of the Association for Computational Linguistics: NAACL 2022, pages 2581–2593, Seattle, United States. Association for Computational Linguistics.