Answerability: A custom metric for evaluating chatbot performance Pranav Gupta author Anand A Rajasekar author Amisha Patel author Mandar Kulkarni author Alexander Sunell author Kyung Kim author Krishnan Ganapathy author Anusua Trivedi author 2022-12 text Proceedings of the Second Workshop on Natural Language Generation, Evaluation, and Metrics (GEM) Antoine Bosselut editor Khyathi Chandu editor Kaustubh Dhole editor Varun Gangal editor Sebastian Gehrmann editor Yacine Jernite editor Jekaterina Novikova editor Laura Perez-Beltrachini editor Association for Computational Linguistics Abu Dhabi, United Arab Emirates (Hybrid) conference publication gupta-etal-2022-answerability 10.18653/v1/2022.gem-1.27 https://aclanthology.org/2022.gem-1.27/ 2022-12 316 325