Retrieval Based Response Letter Generation For a Customer Care Setting Biplob Biswas author Renhao Cui author Rajiv Ramnath author 2022-07 text Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track Anastassia Loukina editor Rashmi Gangadharaiah editor Bonan Min editor Association for Computational Linguistics Hybrid: Seattle, Washington + Online conference publication biswas-etal-2022-retrieval 10.18653/v1/2022.naacl-industry.20 https://aclanthology.org/2022.naacl-industry.20/ 2022-07 168 175