Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining

Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining Minhua Chen author Badrinath Jayakumar author Michael Johnston author S Eman Mahmoodi author Daniel Pressel author 2022-07 text Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track Anastassia Loukina editor Rashmi Gangadharaiah editor Bonan Min editor Association for Computational Linguistics Hybrid: Seattle, Washington + Online conference publication chen-etal-2022-intent 10.18653/v1/2022.naacl-industry.23 https://aclanthology.org/2022.naacl-industry.23/ 2022-07 197 208