Developing a Production System for Purpose of Call Detection in Business Phone Conversations Elena Khasanova author Pooja Hiranandani author Shayna Gardiner author Cheng Chen author Simon Corston-Oliver author Xue-Yong Fu author 2022-07 text Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track Anastassia Loukina editor Rashmi Gangadharaiah editor Bonan Min editor Association for Computational Linguistics Hybrid: Seattle, Washington + Online conference publication khasanova-etal-2022-developing 10.18653/v1/2022.naacl-industry.29 https://aclanthology.org/2022.naacl-industry.29/ 2022-07 259 267