%0 Conference Proceedings
%T Predicting Customer Satisfaction with Soft Labels for Ordinal Classification
%A Manderscheid, Etienne
%A Lee, Matthias
%Y Sitaram, Sunayana
%Y Beigman Klebanov, Beata
%Y Williams, Jason D.
%S Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track)
%D 2023
%8 July
%I Association for Computational Linguistics
%C Toronto, Canada
%F manderscheid-lee-2023-predicting
%R 10.18653/v1/2023.acl-industry.62
%U https://aclanthology.org/2023.acl-industry.62/
%U https://doi.org/10.18653/v1/2023.acl-industry.62
%P 652-659