SPM: A Split-Parsing Method for Joint Multi-Intent Detection and Slot Filling

Sheng Jiang, Su Zhu, Ruisheng Cao, Qingliang Miao, Kai Yu


Abstract
In a task-oriented dialogue system, joint intent detection and slot filling for multi-intent utterances become meaningful since users tend to query more. The current state-of-the-art studies choose to process multi-intent utterances through a single joint model of sequence labelling and multi-label classification, which cannot generalize to utterances with more intents than training samples. Meanwhile, it lacks the ability to assign slots to each corresponding intent. To overcome these problems, we propose a Split-Parsing Method (SPM) for joint multiple intent detection and slot filling, which is a two-stage method. It first splits an input sentence into multiple sub-sentences which contain a single-intent, and then a joint single intent detection and slot filling model is applied to parse each sub-sentence recurrently. Finally, we integrate the parsed results. The sub-sentence split task is also treated as a sequence labelling problem with only one entity-label, which can effectively generalize to a sentence with more intents unseen in the training set. Experimental results on three multi-intent datasets show that our method obtains substantial improvements over different baselines.
Anthology ID:
2023.acl-industry.64
Volume:
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track)
Month:
July
Year:
2023
Address:
Toronto, Canada
Editors:
Sunayana Sitaram, Beata Beigman Klebanov, Jason D Williams
Venue:
ACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
668–675
Language:
URL:
https://aclanthology.org/2023.acl-industry.64
DOI:
10.18653/v1/2023.acl-industry.64
Bibkey:
Cite (ACL):
Sheng Jiang, Su Zhu, Ruisheng Cao, Qingliang Miao, and Kai Yu. 2023. SPM: A Split-Parsing Method for Joint Multi-Intent Detection and Slot Filling. In Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track), pages 668–675, Toronto, Canada. Association for Computational Linguistics.
Cite (Informal):
SPM: A Split-Parsing Method for Joint Multi-Intent Detection and Slot Filling (Jiang et al., ACL 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.acl-industry.64.pdf
Video:
 https://aclanthology.org/2023.acl-industry.64.mp4