From Generic to Personalized: Investigating Strategies for Generating Targeted Counter Narratives against Hate Speech

Mekselina Doğanç, Ilia Markov


Abstract
The spread of hate speech (HS) in the digital age poses significant challenges, with online platforms becoming breeding grounds for harmful content. While many natural language processing (NLP) studies have focused on identifying hate speech, few have explored the generation of counter narratives (CNs) as means to combat it. Previous studies have shown that computational models often generate CNs that are dull and generic, and therefore do not resonate with hate speech authors. In this paper, we explore the personalization capabilities of computational models for generating more targeted and engaging CNs. This paper investigates various strategies for incorporating author profiling information into GPT-2 and GPT-3.5 models to enhance the personalization of CNs to combat online hate speech. We investigate the effectiveness of incorporating author profiling aspects, more specifically the age and gender information of HS authors, in tailoring CNs specifically targeted at HS spreaders. We discuss the challenges, opportunities, and future directions for incorporating user profiling information into CN interventions.
Anthology ID:
2023.cs4oa-1.1
Volume:
Proceedings of the 1st Workshop on CounterSpeech for Online Abuse (CS4OA)
Month:
September
Year:
2023
Address:
Prague, Czechia
Editors:
Yi-Ling Chung, Helena Bonaldi, Gavin Abercrombie, Marco Guerini
Venues:
CS4OA | WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1–12
Language:
URL:
https://aclanthology.org/2023.cs4oa-1.1
DOI:
Bibkey:
Cite (ACL):
Mekselina Doğanç and Ilia Markov. 2023. From Generic to Personalized: Investigating Strategies for Generating Targeted Counter Narratives against Hate Speech. In Proceedings of the 1st Workshop on CounterSpeech for Online Abuse (CS4OA), pages 1–12, Prague, Czechia. Association for Computational Linguistics.
Cite (Informal):
From Generic to Personalized: Investigating Strategies for Generating Targeted Counter Narratives against Hate Speech (Doğanç & Markov, CS4OA-WS 2023)
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PDF:
https://aclanthology.org/2023.cs4oa-1.1.pdf