A Unified Framework for Emotion Identification and Generation in Dialogues

Avinash Madasu, Mauajama Firdaus, Asif Ekbal


Abstract
Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and promote social chatbots, we need to concentrate on increasing user interaction and take into account both the intellectual and emotional quotient in the conversational agents. In this paper, we propose a multi-task framework that jointly identifies the emotion of a given dialogue and generates response in accordance to the identified emotion. We employ a BERT based network for creating an empathetic system and use a mixed objective function that trains the end-to-end network with both the classification and generation loss. Experimental results show that our proposed framework outperforms current state-of-the-art models.
Anthology ID:
2023.eacl-srw.7
Volume:
Proceedings of the 17th Conference of the European Chapter of the Association for Computational Linguistics: Student Research Workshop
Month:
May
Year:
2023
Address:
Dubrovnik, Croatia
Editors:
Elisa Bassignana, Matthias Lindemann, Alban Petit
Venue:
EACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
73–78
Language:
URL:
https://aclanthology.org/2023.eacl-srw.7
DOI:
10.18653/v1/2023.eacl-srw.7
Bibkey:
Cite (ACL):
Avinash Madasu, Mauajama Firdaus, and Asif Ekbal. 2023. A Unified Framework for Emotion Identification and Generation in Dialogues. In Proceedings of the 17th Conference of the European Chapter of the Association for Computational Linguistics: Student Research Workshop, pages 73–78, Dubrovnik, Croatia. Association for Computational Linguistics.
Cite (Informal):
A Unified Framework for Emotion Identification and Generation in Dialogues (Madasu et al., EACL 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.eacl-srw.7.pdf
Video:
 https://aclanthology.org/2023.eacl-srw.7.mp4