@inproceedings{briva-iglesias-obrien-2023-measuring,
title = "Measuring Machine Translation User Experience ({MTUX}): A Comparison between {A}ttrak{D}iff and User Experience Questionnaire",
author = "Briva-Iglesias, Vicent and
O{'}Brien, Sharon",
editor = "Nurminen, Mary and
Brenner, Judith and
Koponen, Maarit and
Latomaa, Sirkku and
Mikhailov, Mikhail and
Schierl, Frederike and
Ranasinghe, Tharindu and
Vanmassenhove, Eva and
Vidal, Sergi Alvarez and
Aranberri, Nora and
Nunziatini, Mara and
Escart{\'\i}n, Carla Parra and
Forcada, Mikel and
Popovic, Maja and
Scarton, Carolina and
Moniz, Helena",
booktitle = "Proceedings of the 24th Annual Conference of the European Association for Machine Translation",
month = jun,
year = "2023",
address = "Tampere, Finland",
publisher = "European Association for Machine Translation",
url = "https://aclanthology.org/2023.eamt-1.33",
pages = "335--344",
abstract = "Perceptions and experiences of machine translation (MT) users before, during, and after their interaction with MT systems, products or services has been overlooked both in academia and in industry. Tradi-tionally, the focus has been on productivi-ty and quality, often neglecting the human factor. We propose the concept of Ma-chine Translation User Experience (MTUX) for assessing, evaluating, and getting further information about the user experiences of people interacting with MT. By conducting a human-computer in-teraction (HCI)-based study with 15 pro-fessional translators, we analyse which is the best method for measuring MTUX, and conclude by suggesting the use of the User Experience Questionnaire (UEQ). The measurement of MTUX will help eve-ry stakeholder in the MT industry - devel-opers will be able to identify pain points for the users and solve them in the devel-opment process, resulting in better MTUX and higher adoption of MT systems or products by MT users.",
}
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<abstract>Perceptions and experiences of machine translation (MT) users before, during, and after their interaction with MT systems, products or services has been overlooked both in academia and in industry. Tradi-tionally, the focus has been on productivi-ty and quality, often neglecting the human factor. We propose the concept of Ma-chine Translation User Experience (MTUX) for assessing, evaluating, and getting further information about the user experiences of people interacting with MT. By conducting a human-computer in-teraction (HCI)-based study with 15 pro-fessional translators, we analyse which is the best method for measuring MTUX, and conclude by suggesting the use of the User Experience Questionnaire (UEQ). The measurement of MTUX will help eve-ry stakeholder in the MT industry - devel-opers will be able to identify pain points for the users and solve them in the devel-opment process, resulting in better MTUX and higher adoption of MT systems or products by MT users.</abstract>
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%0 Conference Proceedings
%T Measuring Machine Translation User Experience (MTUX): A Comparison between AttrakDiff and User Experience Questionnaire
%A Briva-Iglesias, Vicent
%A O’Brien, Sharon
%Y Nurminen, Mary
%Y Brenner, Judith
%Y Koponen, Maarit
%Y Latomaa, Sirkku
%Y Mikhailov, Mikhail
%Y Schierl, Frederike
%Y Ranasinghe, Tharindu
%Y Vanmassenhove, Eva
%Y Vidal, Sergi Alvarez
%Y Aranberri, Nora
%Y Nunziatini, Mara
%Y Escartín, Carla Parra
%Y Forcada, Mikel
%Y Popovic, Maja
%Y Scarton, Carolina
%Y Moniz, Helena
%S Proceedings of the 24th Annual Conference of the European Association for Machine Translation
%D 2023
%8 June
%I European Association for Machine Translation
%C Tampere, Finland
%F briva-iglesias-obrien-2023-measuring
%X Perceptions and experiences of machine translation (MT) users before, during, and after their interaction with MT systems, products or services has been overlooked both in academia and in industry. Tradi-tionally, the focus has been on productivi-ty and quality, often neglecting the human factor. We propose the concept of Ma-chine Translation User Experience (MTUX) for assessing, evaluating, and getting further information about the user experiences of people interacting with MT. By conducting a human-computer in-teraction (HCI)-based study with 15 pro-fessional translators, we analyse which is the best method for measuring MTUX, and conclude by suggesting the use of the User Experience Questionnaire (UEQ). The measurement of MTUX will help eve-ry stakeholder in the MT industry - devel-opers will be able to identify pain points for the users and solve them in the devel-opment process, resulting in better MTUX and higher adoption of MT systems or products by MT users.
%U https://aclanthology.org/2023.eamt-1.33
%P 335-344
Markdown (Informal)
[Measuring Machine Translation User Experience (MTUX): A Comparison between AttrakDiff and User Experience Questionnaire](https://aclanthology.org/2023.eamt-1.33) (Briva-Iglesias & O’Brien, EAMT 2023)
ACL