Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curation

Jian Wang, Yi Cheng, Dongding Lin, Chak Leong, Wenjie Li


Abstract
Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act, topic> pair as the conversation target, we explore a novel problem of personalized target-oriented dialogue by considering personalization during the target accomplishment process. However, there remains an emergent need for high-quality datasets, and building one from scratch requires tremendous human effort. To address this, we propose an automatic dataset curation framework using a role-playing approach. Based on this framework, we construct a large-scale personalized target-oriented dialogue dataset, TopDial, which comprises about 18K multi-turn dialogues. The experimental results show that this dataset is of high quality and could contribute to exploring personalized target-oriented dialogue.
Anthology ID:
2023.emnlp-main.72
Volume:
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Month:
December
Year:
2023
Address:
Singapore
Editors:
Houda Bouamor, Juan Pino, Kalika Bali
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1132–1143
Language:
URL:
https://aclanthology.org/2023.emnlp-main.72
DOI:
10.18653/v1/2023.emnlp-main.72
Bibkey:
Cite (ACL):
Jian Wang, Yi Cheng, Dongding Lin, Chak Leong, and Wenjie Li. 2023. Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curation. In Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing, pages 1132–1143, Singapore. Association for Computational Linguistics.
Cite (Informal):
Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curation (Wang et al., EMNLP 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.emnlp-main.72.pdf
Video:
 https://aclanthology.org/2023.emnlp-main.72.mp4