RSVP: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Training Yu-Chien Tang author Wei-Yao Wang author An-Zi Yen author Wen-Chih Peng author 2023-12 text Findings of the Association for Computational Linguistics: EMNLP 2023 Houda Bouamor editor Juan Pino editor Kalika Bali editor Association for Computational Linguistics Singapore conference publication tang-etal-2023-rsvp 10.18653/v1/2023.findings-emnlp.698 https://aclanthology.org/2023.findings-emnlp.698/ 2023-12 10400 10412