SoulChat: Improving LLMs’ Empathy, Listening, and Comfort Abilities through Fine-tuning with Multi-turn Empathy Conversations Yirong Chen author Xiaofen Xing author Jingkai Lin author Huimin Zheng author Zhenyu Wang author Qi Liu author Xiangmin Xu author 2023-12 text Findings of the Association for Computational Linguistics: EMNLP 2023 Houda Bouamor editor Juan Pino editor Kalika Bali editor Association for Computational Linguistics Singapore conference publication chen-etal-2023-soulchat 10.18653/v1/2023.findings-emnlp.83 https://aclanthology.org/2023.findings-emnlp.83/ 2023-12 1170 1183