Dialogue Quality and Emotion Annotations for Customer Support Conversations John Mendonca author Patrícia Pereira author Miguel Menezes author Vera Cabarrão author Ana C Farinha author Helena Moniz author Alon Lavie author Isabel Trancoso author 2023-12 text Proceedings of the Third Workshop on Natural Language Generation, Evaluation, and Metrics (GEM) Sebastian Gehrmann editor Alex Wang editor João Sedoc editor Elizabeth Clark editor Kaustubh Dhole editor Khyathi Raghavi Chandu editor Enrico Santus editor Hooman Sedghamiz editor Association for Computational Linguistics Singapore conference publication mendonca-etal-2023-dialogue https://aclanthology.org/2023.gem-1.2/ 2023-12 9 21