@inproceedings{vicente-etal-2023-wizard,
title = "The Wizard of Curiosities: Enriching Dialogues with Fun Facts",
author = "Vicente, Frederico and
Ferreira, Rafael and
Semedo, David and
Magalhaes, Joao",
editor = "Stoyanchev, Svetlana and
Joty, Shafiq and
Schlangen, David and
Dusek, Ondrej and
Kennington, Casey and
Alikhani, Malihe",
booktitle = "Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue",
month = sep,
year = "2023",
address = "Prague, Czechia",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2023.sigdial-1.13",
doi = "10.18653/v1/2023.sigdial-1.13",
pages = "149--155",
abstract = "Introducing curiosities in a conversation is a way to teach something new to the person in a pleasant and enjoyable way. Enriching dialogues with contextualized curiosities can improve the users{'} perception of a dialog system and their overall user experience. In this paper, we introduce a set of curated curiosities, targeting dialogues in the cooking and DIY domains. In particular, we use real human-agent conversations collected in the context of the Amazon Alexa TaskBot challenge, a multimodal and multi-turn conversational setting. According to an A/B test with over 1000 conversations, curiosities not only increase user engagement, but provide an average relative rating improvement of 9.7{\%}.",
}
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<abstract>Introducing curiosities in a conversation is a way to teach something new to the person in a pleasant and enjoyable way. Enriching dialogues with contextualized curiosities can improve the users’ perception of a dialog system and their overall user experience. In this paper, we introduce a set of curated curiosities, targeting dialogues in the cooking and DIY domains. In particular, we use real human-agent conversations collected in the context of the Amazon Alexa TaskBot challenge, a multimodal and multi-turn conversational setting. According to an A/B test with over 1000 conversations, curiosities not only increase user engagement, but provide an average relative rating improvement of 9.7%.</abstract>
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%0 Conference Proceedings
%T The Wizard of Curiosities: Enriching Dialogues with Fun Facts
%A Vicente, Frederico
%A Ferreira, Rafael
%A Semedo, David
%A Magalhaes, Joao
%Y Stoyanchev, Svetlana
%Y Joty, Shafiq
%Y Schlangen, David
%Y Dusek, Ondrej
%Y Kennington, Casey
%Y Alikhani, Malihe
%S Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue
%D 2023
%8 September
%I Association for Computational Linguistics
%C Prague, Czechia
%F vicente-etal-2023-wizard
%X Introducing curiosities in a conversation is a way to teach something new to the person in a pleasant and enjoyable way. Enriching dialogues with contextualized curiosities can improve the users’ perception of a dialog system and their overall user experience. In this paper, we introduce a set of curated curiosities, targeting dialogues in the cooking and DIY domains. In particular, we use real human-agent conversations collected in the context of the Amazon Alexa TaskBot challenge, a multimodal and multi-turn conversational setting. According to an A/B test with over 1000 conversations, curiosities not only increase user engagement, but provide an average relative rating improvement of 9.7%.
%R 10.18653/v1/2023.sigdial-1.13
%U https://aclanthology.org/2023.sigdial-1.13
%U https://doi.org/10.18653/v1/2023.sigdial-1.13
%P 149-155
Markdown (Informal)
[The Wizard of Curiosities: Enriching Dialogues with Fun Facts](https://aclanthology.org/2023.sigdial-1.13) (Vicente et al., SIGDIAL 2023)
ACL
- Frederico Vicente, Rafael Ferreira, David Semedo, and Joao Magalhaes. 2023. The Wizard of Curiosities: Enriching Dialogues with Fun Facts. In Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 149–155, Prague, Czechia. Association for Computational Linguistics.