Roll Up Your Sleeves: Working with a Collaborative and Engaging Task-Oriented Dialogue System

Lingbo Mo, Shijie Chen, Ziru Chen, Xiang Deng, Ashley Lewis, Sunit Singh, Samuel Stevens, Chang-You Tai, Zhen Wang, Xiang Yue, Tianshu Zhang, Yu Su, Huan Sun


Abstract
We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and engaging dialogue experience. Equipped with language understanding, dialogue management, and response generation components supported by a robust search engine, TacoBot ensures efficient task assistance. To enhance the dialogue experience, we explore a series of data augmentation strategies using LLMs to train advanced neural models continuously. TacoBot builds upon our successful participation in the inaugural Alexa Prize TaskBot Challenge, where our team secured third place among ten competing teams. We offer TacoBot as an open-source framework that serves as a practical example for deploying task-oriented dialogue systems.
Anthology ID:
2023.sigdial-1.19
Volume:
Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Month:
September
Year:
2023
Address:
Prague, Czechia
Editors:
Svetlana Stoyanchev, Shafiq Joty, David Schlangen, Ondrej Dusek, Casey Kennington, Malihe Alikhani
Venue:
SIGDIAL
SIG:
SIGDIAL
Publisher:
Association for Computational Linguistics
Note:
Pages:
197–201
Language:
URL:
https://aclanthology.org/2023.sigdial-1.19
DOI:
10.18653/v1/2023.sigdial-1.19
Bibkey:
Cite (ACL):
Lingbo Mo, Shijie Chen, Ziru Chen, Xiang Deng, Ashley Lewis, Sunit Singh, Samuel Stevens, Chang-You Tai, Zhen Wang, Xiang Yue, Tianshu Zhang, Yu Su, and Huan Sun. 2023. Roll Up Your Sleeves: Working with a Collaborative and Engaging Task-Oriented Dialogue System. In Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 197–201, Prague, Czechia. Association for Computational Linguistics.
Cite (Informal):
Roll Up Your Sleeves: Working with a Collaborative and Engaging Task-Oriented Dialogue System (Mo et al., SIGDIAL 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.sigdial-1.19.pdf