Towards Breaking the Self-imposed Filter Bubble in Argumentative Dialogues

Annalena Aicher, Daniel Kornmueller, Yuki Matsuda, Stefan Ultes, Wolfgang Minker, Keiichi Yasumoto


Abstract
Human users tend to selectively ignore information that contradicts their pre-existing beliefs or opinions in their process of information seeking. These “self-imposed filter bubbles” (SFB) pose a significant challenge for cooperative argumentative dialogue systems aiming to build an unbiased opinion and a better understanding of the topic at hand. To address this issue, we develop a strategy for overcoming users’ SFB within the course of the interaction. By continuously modeling the user’s position in relation to the SFB, we are able to identify the respective arguments which maximize the probability to get outside the SFB and present them to the user. We implemented this approach in an argumentative dialogue system and evaluated in a laboratory user study with 60 participants to show its validity and applicability. The findings suggest that the strategy was successful in breaking users’ SFBs and promoting a more reflective and comprehensive discussion of the topic.
Anthology ID:
2023.sigdial-1.56
Volume:
Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Month:
September
Year:
2023
Address:
Prague, Czechia
Editors:
Svetlana Stoyanchev, Shafiq Joty, David Schlangen, Ondrej Dusek, Casey Kennington, Malihe Alikhani
Venue:
SIGDIAL
SIG:
SIGDIAL
Publisher:
Association for Computational Linguistics
Note:
Pages:
593–604
Language:
URL:
https://aclanthology.org/2023.sigdial-1.56
DOI:
10.18653/v1/2023.sigdial-1.56
Bibkey:
Cite (ACL):
Annalena Aicher, Daniel Kornmueller, Yuki Matsuda, Stefan Ultes, Wolfgang Minker, and Keiichi Yasumoto. 2023. Towards Breaking the Self-imposed Filter Bubble in Argumentative Dialogues. In Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 593–604, Prague, Czechia. Association for Computational Linguistics.
Cite (Informal):
Towards Breaking the Self-imposed Filter Bubble in Argumentative Dialogues (Aicher et al., SIGDIAL 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.sigdial-1.56.pdf