On the Multi-turn Instruction Following for Conversational Web Agents

Yang Deng, Xuan Zhang, Wenxuan Zhang, Yifei Yuan, See-Kiong Ng, Tat-Seng Chua


Abstract
Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite these advancements, the potential for LLM-powered agents to effectively engage with sequential user instructions in real-world scenarios has not been fully explored. In this work, we introduce a new task of Conversational Web Navigation, which necessitates sophisticated interactions that span multiple turns with both the users and the environment, supported by a specially developed dataset named Multi-Turn Mind2Web (MT-Mind2Web). To tackle the limited context length of LLMs and the context-dependency issue of the conversational tasks, we further propose a novel framework, named self-reflective memory-augmented planning (Self-MAP), which employs memory utilization and self-reflection techniques. Extensive experiments are conducted to benchmark the MT-Mind2Web dataset, and validate the effectiveness of the proposed method.
Anthology ID:
2024.acl-long.477
Volume:
Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Month:
August
Year:
2024
Address:
Bangkok, Thailand
Editors:
Lun-Wei Ku, Andre Martins, Vivek Srikumar
Venue:
ACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
8795–8812
Language:
URL:
https://aclanthology.org/2024.acl-long.477
DOI:
Bibkey:
Cite (ACL):
Yang Deng, Xuan Zhang, Wenxuan Zhang, Yifei Yuan, See-Kiong Ng, and Tat-Seng Chua. 2024. On the Multi-turn Instruction Following for Conversational Web Agents. In Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pages 8795–8812, Bangkok, Thailand. Association for Computational Linguistics.
Cite (Informal):
On the Multi-turn Instruction Following for Conversational Web Agents (Deng et al., ACL 2024)
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PDF:
https://aclanthology.org/2024.acl-long.477.pdf