dzFinNlp at AraFinNLP: Improving Intent Detection in Financial Conversational Agents

Mohamed Lichouri, Khaled Lounnas, Amziane Zakaria


Abstract
In this paper, we present our dzFinNlp team’s contribution for intent detection in financial conversational agents, as part of the AraFinNLP shared task. We experimented with various models and feature configurations, including traditional machine learning methods like LinearSVC with TF-IDF, as well as deep learning models like Long Short-Term Memory (LSTM). Additionally, we explored the use of transformer-based models for this task. Our experiments show promising results, with our best model achieving a micro F1-score of 93.02% and 67.21% on the ArBanking77 dataset, in the development and test sets, respectively.
Anthology ID:
2024.arabicnlp-1.43
Volume:
Proceedings of The Second Arabic Natural Language Processing Conference
Month:
August
Year:
2024
Address:
Bangkok, Thailand
Editors:
Nizar Habash, Houda Bouamor, Ramy Eskander, Nadi Tomeh, Ibrahim Abu Farha, Ahmed Abdelali, Samia Touileb, Injy Hamed, Yaser Onaizan, Bashar Alhafni, Wissam Antoun, Salam Khalifa, Hatem Haddad, Imed Zitouni, Badr AlKhamissi, Rawan Almatham, Khalil Mrini
Venues:
ArabicNLP | WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
450–455
Language:
URL:
https://aclanthology.org/2024.arabicnlp-1.43
DOI:
Bibkey:
Cite (ACL):
Mohamed Lichouri, Khaled Lounnas, and Amziane Zakaria. 2024. dzFinNlp at AraFinNLP: Improving Intent Detection in Financial Conversational Agents. In Proceedings of The Second Arabic Natural Language Processing Conference, pages 450–455, Bangkok, Thailand. Association for Computational Linguistics.
Cite (Informal):
dzFinNlp at AraFinNLP: Improving Intent Detection in Financial Conversational Agents (Lichouri et al., ArabicNLP-WS 2024)
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PDF:
https://aclanthology.org/2024.arabicnlp-1.43.pdf