CharacterGLM: Customizing Social Characters with Large Language Models

Jinfeng Zhou, Zhuang Chen, Dazhen Wan, Bosi Wen, Yi Song, Jifan Yu, Yongkang Huang, Pei Ke, Guanqun Bi, Libiao Peng, JiaMing Yang, Xiyao Xiao, Sahand Sabour, Xiaohan Zhang, Wenjing Hou, Yijia Zhang, Yuxiao Dong, Hongning Wang, Jie Tang, Minlie Huang


Abstract
Character-based dialogue (CharacterDial) has become essential in the industry (e.g., Character.AI), enabling users to freely customize social characters for social interactions. However, the generalizability and adaptability across various conversational scenarios inherent in customizing social characters still lack public industrial solutions. To address these challenges, by dissecting well-rounded social characters composed of both inherent social profiles and external social behaviors, we manually collect a large-scale Chinese corpus featuring characters with diverse categories and behaviors, and develop CharacterGLM models alongside well-designed refinement methods. Extensive experiments show that CharacterGLM outperforms most popular open- and closed-source LLMs and performs comparably to GPT-4. We will release our data and models for local development and deployment.
Anthology ID:
2024.emnlp-industry.107
Volume:
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
November
Year:
2024
Address:
Miami, Florida, US
Editors:
Franck Dernoncourt, Daniel Preoţiuc-Pietro, Anastasia Shimorina
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1457–1476
Language:
URL:
https://aclanthology.org/2024.emnlp-industry.107
DOI:
Bibkey:
Cite (ACL):
Jinfeng Zhou, Zhuang Chen, Dazhen Wan, Bosi Wen, Yi Song, Jifan Yu, Yongkang Huang, Pei Ke, Guanqun Bi, Libiao Peng, JiaMing Yang, Xiyao Xiao, Sahand Sabour, Xiaohan Zhang, Wenjing Hou, Yijia Zhang, Yuxiao Dong, Hongning Wang, Jie Tang, et al.. 2024. CharacterGLM: Customizing Social Characters with Large Language Models. In Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 1457–1476, Miami, Florida, US. Association for Computational Linguistics.
Cite (Informal):
CharacterGLM: Customizing Social Characters with Large Language Models (Zhou et al., EMNLP 2024)
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PDF:
https://aclanthology.org/2024.emnlp-industry.107.pdf
Poster:
 2024.emnlp-industry.107.poster.pdf