Advancing Social Intelligence in AI Agents: Technical Challenges and Open Questions

Leena Mathur, Paul Pu Liang, Louis-Philippe Morency


Abstract
Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other agents (human or artificial). Progress towards Social-AI has accelerated in the past decade across several computing communities, including natural language processing, machine learning, robotics, human-machine interaction, computer vision, and speech. Natural language processing, in particular, has been prominent in Social-AI research, as language plays a key role in constructing the social world. In this position paper, we identify a set of underlying technical challenges and open questions for researchers across computing communities to advance Social-AI. We anchor our discussion in the context of social intelligence concepts and prior progress in Social-AI research.
Anthology ID:
2024.emnlp-main.1143
Volume:
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing
Month:
November
Year:
2024
Address:
Miami, Florida, USA
Editors:
Yaser Al-Onaizan, Mohit Bansal, Yun-Nung Chen
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
20541–20560
Language:
URL:
https://aclanthology.org/2024.emnlp-main.1143
DOI:
Bibkey:
Cite (ACL):
Leena Mathur, Paul Pu Liang, and Louis-Philippe Morency. 2024. Advancing Social Intelligence in AI Agents: Technical Challenges and Open Questions. In Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing, pages 20541–20560, Miami, Florida, USA. Association for Computational Linguistics.
Cite (Informal):
Advancing Social Intelligence in AI Agents: Technical Challenges and Open Questions (Mathur et al., EMNLP 2024)
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PDF:
https://aclanthology.org/2024.emnlp-main.1143.pdf
Software:
 2024.emnlp-main.1143.software.zip